Mövenpick Hotel Mansour Eddahbi Marrakech
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About this hotel
Adjacent to the Palais des Congrès event center, this upscale hotel is 3 km from bustling Jemaa el-Fnaa square and 4 km from scenic Majorelle Garden. It's 5 km from Marrakesh Menara Airport.
Popular amenities
- Pool
- Spa
- Wi-Fifree
- Parkingfree
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Reviews
People often mention
Raj Patel5 months ago on 
GoogleIn particular, I’d like to say a big thank you to a lady called Hannan at reception, who truly went over and above to rectify the issues and in fact, more than make up for it! Because of her efforts, the hotel eventually exceeded our expectations. Staff members like her are a real asset to the hotel. If only I could get staff as switched on and dedicated!
Overall a great stay. The resort feels excellent value for money, and is stunning, particularly in the evenings after dark.
I also enjoyed the breakfast
Would recommend
Dear M. Patel,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sami Arabi2 weeks ago on Google(Translated by Google) Dear Mr. Arabi,
We would like to thank you for posting this review of your recent stay at our Movenpick Mansour Eddahbi hotel.
We are happy to read that you thoroughly enjoyed your holiday and can only agree with you on the impact that interactions with our staff can have on the overall experience with us.
The entire team works tirelessly to guarantee impeccable service and a memorable experience in our hotels.
Thank you again for your wonderful review, we hope to have the pleasure of welcoming you again in the near future.
Guest Experience Team
(Original)
Cher M. Arabi,
Nous tenons à vous remercier pour avoir publié cette appréciation sur votre récent séjour au sein de notre hôtel Movenpick Mansour Eddahbi
Nous sommes heureux de lire que vous avez pleinement profité de vos vacances et ne pouvons qu'être d'accord avec vous sur l'impact que les interactions avec notre personnel peuvent avoir sur l'expérience générale vécue chez nous.
Toute l'équipe travaille sans relâche afin de garantir un impeccable service et une expérience mémorable au sein de nos hôtels.
Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.
Guest Experience Team
Amadeu Franquet3 months ago on GoogleDear Madam, Sir
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know you enjoyed your stay in our hotel as well as the quality of our teams and services.
Looking forward to hosting you once again in our property.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Mood Food3 months ago on GoogleDear Madame, Sir,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Tripadvisor’s readers .
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate NAIMA all on your behalf for her contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sarah4 months ago on GoogleDear Sarah,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Zana Zana5 months ago on GoogleDear Zana Zana,
We would like to thank you for your preference in selecting our Movenpick hotel for your holidays in Marrakech, as well as for taking the time to tell us about your recent experience among us.
Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them.
On the other hand, we regret your deception with the noise made by the children by the pool as well as by other guests drinking beer inside the pool. We will not fail to share your comments with our managers for a future revision.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Erin Ma month ago on GoogleDear Mrs. Erin,
First of all, we would like to thank you for your complimentary review of your recent stay at our hotel and are delighted to read that we were able to meet your expectations.
We are delighted to read that you enjoyed your experience at Spa Ô de Rose and that our team of professional therapists on site lived up to your expectations.
We will be sure to congratulate Najia & Hind on your behalf for their contribution to your well-being during your visit with us.
Thank you again for your wonderful appreciation, we hope to have the pleasure of welcoming you again in the near future.
Guest Relation Team
Wahida Samie5 months ago on GoogleWhere do I start! I've never been so disappointed with a hotel. I booked a 5* …
Where do I start! I've never been so disappointed with a hotel. I booked a 5* hotel thinking I wouldn't have to deal with poor service I even booked one of the deluxe rooms which cost around £300 a night. I arrived at 12pm and asked for an early check-in, I knew this may not be possible. I was told it was busy and it wasn't ready, so I waited till 3pm to check-in as normal, to then be told my room wasn't available still and asked to come back and check in 20mins. I had to go back and forth for 3 hours until 6pm where I was then allowed into the room I had paid for.
During this time, no one offered me a drink or anything while they kept me waiting for their own delay. I had paid to check-in at 3pm and was so shattered from my flight, what I don't understand is they knew I was at the hotel since 12pm and they had no respect and left my room to be cleaned at 6pm. Even after I continuously complained to get the room, no one cared. I actually have no idea how this hotel has a 5* rating other than for cleanliness and their facilities.
I've stayed in many 5* hotels and honestly, this is by far the worst one and service. The breakfast buffet is the most basic one I've seen, not a good range of food and the service wasn't the best. You come in the morning to sit and eat, you have to find your own table, no one greets you, most tables are dirty. I literally had to clean my table each day, find my own cutlery and napkins. Each time I asked for anything took about 20mins to get something.
Moving onto my upgraded room. I paid for an upgraded deluxe room, most of the sockets were not working, they had nothing in the mini-fridge, you usually have some drinks, no milk for tea and coffee. The bathroom had a large bathtub, usually when you have a bathtub you have a standing shower, there was no shower so the design wasn't the best.
I'm not a fussy or particular person but when you stay in a 5* hotel and pay a lot you expect good service and facilities. I wouldn't have had these expectations if It wasn't 5* and if I didn't pay so much. I'd definitely recommend staying somewhere else if you are visiting Marrakesh and save your money! Even after I complained to many staff members no one did anything or even tried to make up for how i felt being checked-in late. Just definitely not worth the money!
Amal Osman2 months ago on Google(Translated by Google) Good day Mrs,
First of all, we thank you for your message and your warm comments on the quality of our services.
We are delighted that your stay went well, and that all the services met your expectations.
We will not fail to pass on your kind feedback to our teams in order to persevere in this direction.
We hope to have the pleasure of welcoming you among us soon.
Cordially,
Douaa CHAKIR
Guest Relations Supervisor
(Original)
Bonjour Madame,
Nous vous remercions tout d'abord pour votre message et vos commentaires chaleureux sur la qualité de nos services.
Nous sommes ravis que votre séjour se soit bien déroulé, et que l'ensemble des prestations étaient à la hauteur de vos attentes.
Nous ne manquerons pas de transmettre vos aimables retours à nos équipes afin de persévérer dans ce sens.
Nous espérons avoir le plaisir de vous recevoir parmi nous prochainement.
Cordialement,
Douaa CHAKIR
Guest Relation Supervisor
Meriem Trafeh4 months ago on GoogleThat accident was rough!
Even tough it happened during day time, in front of the reception, my mum received no assistance, nobody came over to check on her or even ask how she was doing. Many employees have witness this incident, the receptionist who was working at that time included.
My mom had to go the next day, ask for the manager who was absent, so she asked for the duty manager.This later had only one intention to find a scapegoat instead of providing assistance.
My mom suffered from this accident, swollen knee, unable to walk, she had to use crutches for weeks. Her thumb was swollen, she was unable to use her hand for weeks. She has been handicapped, unable to perform simple daily activities. And I am not talking about the scratches she has gotten (pictures, XRays, and medical report can support my testimony).
Guilherme Campello3 weeks ago on GoogleDear Mr. Campello,
Thank you for reviewing your recent stay in our Movenpick Mansour Eddahbi. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Experience Team
Александр Бойков3 weeks ago on GoogleI spent 2 hours at the check-in desk. Sounds like I’m overestimating but no :( …
I spent 2 hours at the check-in desk. Sounds like I’m overestimating but no :(
They were always distracted by something, couldn’t find me in database, lost my filled form. We were after the long flight and this unbelievable long check was intolerable.
All the personnel in the hotel wants only one thing from you - to get rid of you. The waiters will hide from you, avoiding to receive the order.
Dear Mr.Бойков,
Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Movenpick Mansour Eddahbi hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.
We regret your disappointment for being unable to check in upon your early arrival and understand reading your review that apparently you were not properly informed about the appointed check in time starting at 2pm, although it should be reported on the booking confirmation; at the hotel we always do our utmost to make sure our guests can check in as soon as they arrive, unfortunately during periods of high occupancy it may not be possible considering that check out is at 12pm and our housekeeping staff needs to undertake a thorough cleaning of the rooms before assigning them to new arrivals.
We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.
Guest Experience Team
Chloe Njuguna3 months ago on GoogleDear Mrs Njuguna,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Loubna Belabbesa month ago on GoogleDear Mrs. Belabbes,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Movenpick Mansour Eddahbi hotel with us.
Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to Bahija.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Relation Team
Penelope Felta month ago on GoogleDear Mrs. Felt,
Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Movenpick Mansour Eddahbi, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Guest Experience Team
Emilie Emilie5 months ago on GoogleAfter insisting for a good 30 mins I managed to get in, the pool was okay but Sun-beds quite dirty for a 5stars plus there was some glass inside the pool
We had a 3 course lunch which was good but not even a bottle of water included ! Had to pay extra 45 dhs for water !!!
And of course the pool was not even half full
Dear Emilie,
Thank you very much for the time you spent to share your personal impressions of your stay at our Movenpick Hotel. We always welcome feedbacks, as they allows us to continually improve the experience we create for our guests.
We have taken good note of your comments and are truly sorry you did not feel attended enough by our reception team, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for.
Nevertheless we thank you for your constructive remark and will make sure to share your review with our head of departments for improvement.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Bilal Bihi3 months ago on GoogleFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Robert Laier3 weeks ago on GoogleDear Mr. Laier,
We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions.
Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.
Guest Experience Team
S P5 months ago on GoogleDear S P,
First and foremost, Happy Belated Birthday to your boyfriend ! Thank you for choosing to spend such an important event with us at the Movenpick Marrakech where our goal is to make our home feel like yours
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
On the other hand, we regret your deception regarding the service and the variety of meals at breakfast, our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Leonardo Sommarivaa month ago on GoogleThis hotel has a great name and expectations but tonight I felt like there was no professionality and respect towards the client. Sorry but I had to leave one star for the terrible experience.
Azwar Ghani3 months ago on GoogleExperience the best ever!
Dear Sir,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Breana Whitea month ago on GoogleDear Mrs. White,
We would like to thank you for your glowing review of your recent stay at our hotel Movenpick Mansour Eddahbi and we are delighted to read that we have met your expectations.
We are very pleased to know that we have exceeded your expectations in terms of hospitality and service and will be sure to pass on your comments to Mahmoud and Bahija who you personally mentioned.
Thank you again for your kind appreciation of our hotel, we hope to have you back with us soon.
Guest Relation Team
Anaya Mistry3 months ago on GoogleThe breakfast staff were extremely attentive, taking great pride and care in their job and were such hard workers. In particular, My Youssef ( the breakfast manager) and the waiters; Mohamed skiriba, Mohamed kabaj and Bahija, who served us, could not do enough for us, and If we wanted anything, they would immediately try to meet our needs as quickly as possible and treated us as if we were royalty. These workers take hard work and dedication to another level and put it into perspective onto how little we have it in the Uk. These staff put great pride into their job and it shows in every single thing they do for us and the quality of their work, and I would appreciate it If the efforts of these fabulous staff was recognised. Such amazing service and hard workers, I have never been to a hotel where the staff are as motivated and caring as this !
Thank you to all the breakfast staff for your incredible efforts :)
My breakfast experience at the Movenpick was a truly satisfying and out of this world experience every morning, to the point it being therapeutic due to the relaxing atmosphere there. It was an unforgettable, exceptional service and made my stay at the Movenpick, once again, one to never forget. Thank you to the amazing chefs and the superb breakfast waiter staff, we appreciate your hard work and efforts !!!
From the Mistry family
Dear Ms MISTRY,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets, we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
adrian economakisa month ago on GoogleDear Mr. Adrian,
We would like to thank you for your glowing review of your recent stay at our hotel Movenpick Mansour Eddahbi and we are delighted to read that we have met your expectations.
We are very pleased to know that we have exceeded your expectations in terms of hospitality and service and will be sure to pass on your comments to Leila, Zak and Souhail who you personally mentioned.
Thank you again for your kind appreciation of our hotel, we hope to have you back with us soon.
Guest Relation Team
M Na month ago on GoogleFood: The breakfast variety is decent but you get the Coffee from a machine...sounding more and more like a four star, isn't it? The room service menu is limited and pastas are simular to most tourist trap restaurants anywhere...they are ok. The harrira however is probably the worst I have eaten. At the bar, waited 30 minutes [with 2 reminders] for black tea with milk...never arrived.
Service: At 6am first morning- they started playing loud music at the pool. Went outside no one there. Called reception to get it stopped. They took 15 minutes but it did stop. Twice asked to see the Duty Manager-' not available' and never got in touch. Concierge: unknowledgable. The cleaning staff were very nice.
Dear Madam, Sir,
We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Marrakech and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.
Guest Relation Team
Amina Lunat2 months ago on GoogleAnd mr Mahdi,my yousef,Karim,Mariam wee amazingly helpful, thank you for making our stay so special.
Dear Madam,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Kay Kei2 weeks ago on GoogleThe lobby looks majestic. The room is spacious and depends on which building you will got. …
The lobby looks majestic. The room is spacious and depends on which building you will got.
Food is delicious and variety for breakfast. Not to forget the staff is very helpful and thanks to Naimah (breakfast session) for your assistant. 😊
Looking forward to come again.
Thank you Mövenpick Hotel Mansour Eddahbi Marrakech!😊
Dear Mr. Kei,
Thank you very much for sharing this great review of your recent stay at Movenpick Mansour Eddahbi
We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Thank you for referencing Naima by name, as we are now able to reach out to her and let her know how she made such a positive impact on your stay.
Guest Experience Team
Lily Reginoa week ago on Google
Tiffany Reaves3 months ago on Google-Food, very good to excellent. All the options, from steak to salmon. Room service is FAST. And attentive. They’ll bring little food gifts, love on the kids and …
-Food, very good to excellent. All the options, from steak to salmon. Room service is FAST. And attentive. They’ll bring little food gifts, love on the kids and make sure to clean up for you even if you forget to take trays out of room. Breakfast is plentiful, beautiful and gourmet. Even for picky eaters (6yo & 3yo precious American kids of mine that only tolerate, bread, yogurt or pears) they were full and appreciated the variety they were exposed to. The service is impeccable at bfast. They watch for any need and anticipate what guests want. Zacharia would grab a coffee cup, help the kids or bring us things in an instant. We appreciate his kindness and smile very much. We call him a friend. Along with Hicham, we felt their pride and passion for this most amazing country. They’re good at recommendations if you need!
- Housekeeping, thorough job, consistently. They really take their time and clean. Every time, it’s great. Imane would check on us and her team. Souad had the patience of an Angel. Always-snacking kids this young, we were a mess in there yet always met with warmth.
- Rooms, good size and smart layout/use of space. Linens are divine. Bathroom has floor to ceiling stone, liked the way toilet was separated. We asked for an extra bed and got a small cot-size rollaway with nice Simmons mattress and frame, 6yo loved it and we could fit with him if he needed cuddles.
- Amenities, pool is great. Family friendly set up for mix of vacationers, business people and singles. On-site GORGEOUS yoga studio with lots of classes. Take yoga there for sure.
- Location, 100% ideal. No better spot!
Dear Madam REAVES
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Steven Ware3 months ago on GoogleDear Mr WARE
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Tristan Somaiya2 months ago on GoogleThank for the waiters Mr Skiriba , Cavalier, Mahdi, Yousef, Karim, Amine and Hicham for making our stay extra special especially a birthday surprise for my …
Thank for the waiters Mr Skiriba , Cavalier, Mahdi, Yousef, Karim, Amine and Hicham for making our stay extra special especially a birthday surprise for my daughter. Thank you for the all the attention to detail while we was having our breakfast. Will definitely recommend this hotel.
Dear Madam,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Pumi Powar3 months ago on GoogleDear Pumi Powar,
Firstly we would like to thank you for choosing our Movenpick hotel for your holidays in Marrakech and for the review you shared on Google.com, all of your kind words about your stay with us are great to hear.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Zainab Mehter2 weeks ago on GoogleEspecially naima at breakfast. Very attentive and lovely!
Overall a very pleasant stay x
Dear Mrs. Mehter,
we would like to thank you for the lovely review you shared following your recent visit to our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to match your holiday expectations.
We also appreciate your kind words to Naima, her kindness and helpfulness being undoubtedly one of the main assets of our hotel, we will certainly congratulate her on your part for her contribution to your well-being during your stay with us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Guest Experience Team
Bahija Cle4 months ago on GoogleAbdelali the pool waiter was really wonderful we kept ordering and changing things and adding food, he kept his cool. Wonderful people
Thank you for taking care of us this will be my new destination stay
Dear Bahija Cle,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Soraya Lahlou3 months ago on GoogleDear Ms LAHLOU
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Cynthia L.J.2 months ago on GoogleDear Madam,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
monicah davis3 months ago on GoogleHeat the only exception too hot in July
10/10 service for hostess Bahija, thank you
Dear Mrs Davis,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
JO MELISSA GONZALEZ3 months ago on GoogleI would like to express my sincerest gratitude to the following Movenpick Hotel team members on behalf of my CCA team:
SALES/EVENTS TEAM:
• Zahira Lakreb, Senior Project Manager who is my main contact; have done an excellent job in leading her entire team & have shown remarkable customer service & professionalism to our CCCA team. I enjoyed working with Zahira; her personality, humor and patience are one of her best assets. Movenpick Hotel is very lucky to have Zahira! She is definitely an asset to the hotel.
• Nadia Hamaras, Director of Sales who has been very supportive, accommodating & patient with all the updates & last-minute changes.
FOOD & BEVERAGE TEAM:
Thank you so much to the F&B team who has been supportive and patient with all our last-minute requests!
• Dian Laurin, F&B Director, thank you for all your excellent leadership! Your entire F&B team have provided world-class service.
• Khalid Madbouh, Saray Manager, thank you for being super patient & helpful with us especially with our VIP lunch!
• Karim Antaki, Manager: Thank you so much for all your help especially with our welcome reception! It was a success because of you and your staff!
• Mly Yousef
• Mourad, Manso staff: Mourad is very attentive, friendly, and professional.
CHEFS/KITCHEN:
Of course, I would like to say merci beaucoup to the amazing Chefs who have prepared the most delicious food & decadent desserts!
• Chef Gillaume, Executive Chef: Thank you for being so flexible and accommodating our requests! You were so easy to work with! Every food that came out of your Kitchen were very delicious! The buffets are beyond festive!
• Chef Debbagh, Executive Sous-Chef
• Chef Rachid Lacheguer, Pastry Chef: Your decadent desserts are absolutely delightfu! What a beautiful dessert spread! We received lots of compliments!
• Smaoui, Chef Steward
BANQUETS/PALAIS DE CONGRES :
Thank you so much for being on top of all the Summit breakfasts, luncheons, morning, and afternoon breaks! You’ve shown attention to every detail! Merci!
• Said Khalkhi, Palais de Congres
• Iham, Palais de Congres
• Karim, Salle Royal
CONCIERGE/FRONT DESK :
EVERYONE in the Front desk & Concierge teams have been so helpful, hospitable & professional. Every time I have a question or concern, they immediately assist with a smile.
• To all Bellmen, Door men and Drivers, Noureddine (driver)
• Front desk: Othman, Mounir, Naoufel, Aimad, Adil, Cherkaoui, Said, Sliman, Mouhsin, Hassan, Khrissi
• Concierge: Rafiq, Said, Yahya, Lamiae
• Special thank you to Lamiae who has been so wonderful and helpful to us since day 1! She is very patient and would go above and beyond what is requested of her!
Boss T3 months ago on GoogleDear Sir,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
J Horgana month ago on GoogleDear Mr. Horgan,
We would like to thank you for your glowing review of your recent stay at our hotel Movenpick Mansour Eddahbi and we are delighted to read that we have met your expectations.
We are very pleased to know that we have exceeded your expectations in terms of hospitality and service and will be sure to pass on your comments to Othmane, Mustapha, Amine and Hamza who you personally mentioned.
Thank you again for your kind appreciation of our hotel, we hope to have you back with us soon.
Guest Relation Team
Hélène Ndione2 months ago on GoogleDear Madam,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Milka Mungundaa week ago on Google
Jenette Copea month ago on GoogleDear Mrs. Cope,
We would like to thank you for your amazing review of your recent stay at our hotel Movenpick Mansour Eddahbi and we are delighted to read that we have met your expectations.
We are very pleased to know that we have exceeded your expectations in terms of hospitality and service and will be sure to pass on your comments to Amine, Mustapha, Hamza and Othmane who you personally mentioned.
Thank you again for your kind appreciation of our hotel, we hope to have you back with us soon.
Guest Relation Team
Catinca Denieul2 months ago on GoogleBeyond the atmosphere Brandon is a very friendly, welcoming, and charismatic personal coach who helps people surpass themselves in order to achieve their goals.
I strongly advise you to try the jumping/fitness sessions with Brandon during your stay in Marrakech.
(Translated by Google) Good day Mrs,
First of all, we would like to thank you for your wonderful appreciation following your visit to our hotel Le Movenpick Marrakech and are delighted to read that we were able to live up to your expectations on this occasion.
On the other hand, we thank you for highlighting the kindness and enthusiasm of our coach BRANDON, his genuine friendliness being one of the main strengths of our sports center, we will congratulate him on your part for his contribution to your well-being among we.
Thank you again for your kind review of our hotel, we hope to have the pleasure of serving you again in the near future.
Cordially,
Douaa CHAKIR
Guest Relations Supervisor
(Original)
Bonjour Madame,
En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Le Movenpick Marrakech et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion.
D'autre part, nous vous remercions de souligner la gentillesse et l'enthousiasme de notre coach BRANDON, son authentique amabilité étant une des forces principales de notre centre de sport, nous le féliciterons de votre part pour sa contribution à votre bien-être parmi nous.
Merci encore pour votre aimable appréciation sur notre hotel, nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche.
Cordialement,
Douaa CHAKIR
Guest Relation Supervisor
Karen Besta week ago on GoogleDear Mrs. Karen,
Thank you very much for leaving these wonderful comments on google, we are delighted that you enjoyed your stay among us.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to Mohamed who you have personally mentioned.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Experience Team
Mohamed Salim Doukalia week ago on GoogleI've had a wonderful and relaxing time.
Would do it again in a heartbeat and would highly recommend to anyone visiting Marrakech.
Also, I've seen some people doing Jumping sport with Marrakech Jumping and I would love to try it next time !
Clinton Charlerya week ago on Google
Nabil OHara3 weeks ago on GoogleThe service is fantastic, Mustapha at the breakfast place is great 👍 highly recommend
Dear Mr. Ohara,
We first would like to thank you for making our Movenpick Mansour Eddahbi your preferred choice for your holidays in Marrakech, it is always a pleasure to welcome back our most loyal guests year after year.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to Mustapha whom you have personally mentioned.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Experience Team
Tolga Yazgana week ago on Google
Dr. U Abdelaziz3 months ago on GoogleDear Sir,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
khadijah chothia2 weeks ago on Google
Adam Hidaa week ago on Google
Edmund Cheonga week ago on Google
KARIM QASSOUD2 weeks ago on GoogleDear Mr. Qassoud,
Thank you very much for leaving these wonderful comments on google, we are delighted that you enjoyed your stay among us.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to Naima who you have personally mentioned.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Experience Team
AMG GTS2 weeks ago on GoogleDear sir,
We would like to thank you for the lovely review you shared following your recent visit to our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to match your holiday expectations.
We are thrilled to read your praising comments about Mohamed as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
Guest Experience Team
Hanita Amergi2 weeks ago on GoogleOur vacation at the hotel was great the rooms good and all the services
Anna Kernus7 months ago on GoogleDear Mrs Kernus,
Although we sincerely regret your disappointment with your stay in our Movenpick Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.
We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you experienced upon your arrival, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones.
Also, we are sincerely sorry to read your dissatisfaction with the cleaning of your room, at The Movenpick Marrakech we strive to provide total confidence in this area being fully aware that hygiene and Cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels.
Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Marrakech.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sean Kazmi5 months ago on GoogleDear Mr Kazmi,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sanad Atamna4 months ago on GoogleAC in my room was great, nice balcony, extra clean rooms and very friendly staff. …
AC in my room was great, nice balcony, extra clean rooms and very friendly staff.
Pool is big, gym is also available.
Breakfast is delicious, pool bar food is good too.
I know where to stay next time in Marrakech
Dear M. Atamna,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
T B6 months ago on GoogleSo now we came back for the second time and the welcome and feeling home …
So now we came back for the second time and the welcome and feeling home experience is great again. Thanks to the great work of their directie, his assistant, the front office staff Hind Leila Souhail Said and Meryem. Housekeeping Abdelatti and Najat and concierge Driss who all made our arrival and stay great.. Special thanks to the poolboys Anas and Imad.
Great hotel and great experience again. Keep up the good team work.
Dear Mr Benmoussa,
Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
li linwei5 months ago on GoogleStaff here are really nice and helpful, especially my new friend Amal😁😁 …
Staff here are really nice and helpful, especially my new friend Amal😁😁
Good gym with a lot of weightlifting equipment and strong trainer.
Professional spa with excellent atmosphere. Imane is good at message skills, i would say" must try".
It's a fantastic experience in this hotel!👏🏾👏🏾
Dear li linwei,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Jason Coker6 months ago on GoogleDear Mr Coker,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Tarek Saed4 months ago on GoogleDear Mr Saed,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Chetan Tankaria5 months ago on GoogleWhen you arrive you will be greeted by a gorgeous lobby and the scent of jasmine …
When you arrive you will be greeted by a gorgeous lobby and the scent of jasmine flowers, definitely Instagramable. Help yourself to some mint tea if you wish. The check in was quick and efficient and we were soon off to our room which was a garden view. Not the most amazing view but I wouldn't complain. The room is spacious and well equipped. The decor is classically modern with moroccan style oozing from every corner. It has all the essentials you would expect, 24 hour room service, conceirge etc.. it has 3 pools all of which have their own appeal. A lively pool next to a bar and cafe which serves hot stone-baked pizza on demand and then two smaller pools, one for families and kids and another calm and quiet pool for adults only which is adjacent to the spa. We didn't visit the spa but I am sure it would be very nice judging by the rest of the hotel. The hotel grounds are very nice to walk around with tall structures surrounding you and palm trees. The hotel offers a great buffet breakfast with a lot of variety so everyone will be catered for and if you're feeling cultural then they also serve a traditional Moroccan breakfast. Would be nice if they switched up the hot food items but with all the variety in the other sections you definitely won't get bored. There are two other restaurants in the hotel, one was closed which I'm sure will open up if the hotel got really busy but the other one is a nice dinner retreat from the hustle and bustle of the Medina.
We booked a few excursions from the hotel which a private car and guide. A little pricier than the other online or 'high-street' options but worth it because the private driver will stop where you like and will even haggle on your behalf if you ask nicely. The Medina was an intense cultural slap in the face that you must subject yourself to otherwise you can say that you've visited Marrkech. The Ourika Valley, is okay, I guess. Pick another mountain destination. The camel ride in the Agafay Desert with dinner under the stars is definitely worth it, a deal Moroccan experience. Thank you to Rafiq and Mohamed for arranging this for us.
Overall it's a lovely hotel which caters for your every need while you are a guest. We had a lovely stay and would definitely come back
Dear M. Tankaria,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.
Also, we are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
At The Movenpick Marrakech we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours.
Last but not least, we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Mahmoud Gamal4 months ago on GoogleFrom the beginning of the Experience when checking in, it was outstanding. I …
From the beginning of the Experience when checking in, it was outstanding. I would like to thank Hamza & Souhail on the front Desk. Iman in the Spa & Hassan from the spa pool. You guys made the stay amazing.
Breakfast is 9/10. Don't miss the Moroccan tea. I would give it a 10 if it had more international variety (Smoked Salmon, imported cheese & wider options from the cold cuts/hot dogs). MolaYoussef as well from the restaurant is a great a guy.
There are 3 pools, the first one is the busiest and the spa pool is the quietest but only for Adults.
Book Spa in Advance with the most professional and very good a girl called Iman.
Hammam is very good as well. Book Hamam for 30 minutes and then Massage for 60 minutes. I would recommend they make like bundles so that everyone can enjoy all services.
For Taxis services, don't take the ones outside the hotel. Just walk 2 minutes to the main street. You will save more than 70% of the fare. Bargain, Bargain and bargain everywhere.
It's 10 minutes walking from the train station. So very convenient if travelling by train.
Dear Mr Gamal,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
On the other hand, we have well noted your suggestion for more varieties on breakfast and have shared them with our Excecutif chef for a future revision.
Finally, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech .
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Bianka Kalabalakova4 months ago on GoogleAlso many thanks to Nawal from Housekeeping, who is doing great job, greets me every time with a smile and made my stay better!
Dear Mrs Kalabalakova,
Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Hotel, to be considered as one of the best hotels you stayed at is certainly high praise.
Thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.
Also, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Prin_girls4 months ago on GoogleDear Prin_girls,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Kim Tudor2 weeks ago on GoogleDear Mr. Tudor,
Thank you very much for leaving these wonderful comments on google, we are delighted that you enjoyed your stay among us.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to Mohamed, ayoub, Mustapha, Amine whom you have personally mentioned.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Experience Team
REHMAN MOTEN4 months ago on GoogleDear REHMAN MOTEN,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
caroline verbeke6 months ago on GoogleDear Mrs Verbeke,
Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
יובל בן שימול4 months ago on GoogleDear יובל בן שימול,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Ebam Agatha3 months ago on GoogleDear Madam, Sir,
Dear Madam,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Brand Relations6 months ago on GoogleDear Brand Relations,
We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one.
Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
nce again, thank you for your time and despite the issues you have raised following your stay, we hope that The Movenpick Marrakech will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
טל מימון3 months ago on GoogleGood food very nice rooms we where very happy !
Dear Madam, Sir,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Kamran Fifa3 months ago on GoogleDear Madam, Sir,
We first would like to thank you for making our Movenpick hotel your preferred choice for your holidays in Marrakech, it is always a pleasure to welcome back our most loyal guests year after year.
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best Regards
Douaa CHAKIR
Guest Relation Supervisor
Stephanie L.6 months ago on GoogleAlthough the rooms are spacious and clean, the housekeeper forgot to provide us with towels on both mornings, there were issues with the toilet and with the tv.
The front office staff is not friendly at all, they make calls to handle other matters during a simple check out and leave you there wondering if you can leave the property or not.
This was a very poor experience at Accor and I wouldn’t recommend this hotel. There are much nicer places to stay at while visiting Marrakech!
Dear Mrs Stephanie L.,
Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Movenpick . It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.
We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision.
Also, e do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Irshad Mulla2 weeks ago on GoogleDear Mrs. Mulla,
We would like to thank you for the lovely review you shared following your recent visit to our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to match your holiday expectations.
We also appreciate your kind words to Chef Said, Sara, Rachid, Chef Younes, their kindness and helpfulness being undoubtedly one of the main assets of our hotel, we will certainly congratulate them on your part for their contribution to your well-being during your stay with us.
We thank you again for this very kind review of our hotel and we look forward to serving you again in the future.
Guest Experience Team
Jesse Reaves4 months ago on GoogleDear Mrs Reaves,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
PJ Ade3 months ago on GoogleDear PJ Ade,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
mannsania month ago on GoogleDear Mrs. Mannsani,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We also appreciate your kind words for Kaoutar, Hanane, Najia and Amal the Spa Manager, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Relation Team
philip tinga week ago on Google
Miss B3 months ago on GoogleDear Miss B,
First and foremost, Happy Belated Birthday to your mother ! Thank you for choosing to spend such an important event with us at the Movenpick Marrakech where our goal is to make our home feel like yours
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
NO YE2 weeks ago on Googlei would stay here whenever i am in Marrakesh
Dear Mr. Ye,
We would like to thank you for the lovely review you shared following your recent visit to our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to match your holiday expectations.
We are thrilled to read your praising comments about Mohamed & Ahmed as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
Guest Experience Team
Driss Douich3 weeks ago on GoogleDear Mr. Douich,
Thank you for the great feedback of your recent holiday experience at our Movenpick Mansour Eddahbi Marrakech; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.
Thank you for your lovely comments regarding the service you received from Mustapha, we will make sure to share your kind words as we know it will mean a great deal to him.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Experience Team
ak alhoulia week ago on Google
Priyen Patel3 months ago on GoogleDear M. Patel,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Salima El Mezouari6 months ago on GoogleDear Mrs El Mezouari,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
On the other hand, thank you for underlining the kindness and enthusiasm of our coach Amine, his genuine friendliness being one of the main strengths of our sports centre, we will congratulate him on your behalf for his contribution to your well-being among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
mariam bandesha10 months ago on GoogleDear Mrs Bandesha,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech .
Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Balqais Yusoffa week ago on Google
חן הופמן6 months ago on GoogleMr Skiriba and my youseef and Karim are very nice.
The swimming pool is big and beautiful.
The Dodd is excellent.
Dear חן הופמן,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sarah Entwistlea month ago on Google(Translated by Google) Dear Mrs Entwistle,
We would like to thank you for your positive review published following your recent stay at our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to meet your expectations.
Thank you for your kind comments regarding the service you received from Bouchra, we will be sure to pass on your compliments.
Thank you again for your wonderful review, we hope to have the pleasure of welcoming you again in the near future.
Guest Experience Team
(Original)
Chère Madame Entwistle,
Nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre hôtel Movenpick Mansour Eddahbi et sommes ravis de lire que nous avons su satisfaire vos attentes.
Merci pour vos aimables commentaires concernant le service que vous avez reçu de la part de Bouchra, nous ne manquerons pas de lui transmettre vos compliments.
Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.
Guest Experience Team
Salah Uk4 months ago on GoogleMiss Ghita was as a professional as I got accustomed to. Her professionalism is FIRST CLASS. She definitely went above her call of duty and made sure my guests received the best VIP treatment, from sorting out the rooms, greeting them in person to arranging a special birthday dinner, including a birthday cake as complimentary.
Needless to say that my guests felt like royalty and were very very impressed and thankful for what the hotel staff, in general, did for them and in particular Miss Ghita.
They were very impressed, and for a family who travels all around the world to make such a comment, says a lot about the treatment they received.
Thank you, in particular to Miss Ghita, for making my guests first visit to Morocco unforgettable.
You, Miss Ghita, are a big plus to the hotel and a five star ⭐️ person with whom I have had the pleasure to deal with. I am already looking forward to my next personal visit to your establishment and I sure know who to contact for assistance. THANKS MISS GHITA FOURA 🙏🙏
Dear Mr Salah Uk,
Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to Ghita, Imad and Abdellah and we are sure they will be pleased to know their efforts have been appreciated.
Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Gayle Gerlach6 months ago on GoogleDear M. Gerlach,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Foluke Emovon6 months ago on GoogleDear M. Emovon,
Firstly we would like to thank you for choosing our Movenpick hotel for your holidays in Marrakech and for the review you shared on Google,com, all of your kind words about your stay with us are great to hear.
Also, we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Murdo MacLeod6 months ago on GoogleDear Mr MacLeod
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to the entire teams.
Furthermore, we are really pleased to hear what a wonderful time your child had thanks to the dedication and care of our professional entertaining team at The Movenpick Marrakech we believe that the real holiday feeling goes hand in hand with good fun and entertaining sport and leisure activities, it is therefore a great reward to hear that our little guests took some unforgettable memories of their stay among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Dodi Spielman6 months ago on GoogleDear M. Spielman,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Linda Obeng2 weeks ago on Google
Amar Shazad6 months ago on Google
bill zhang6 months ago on GoogleDear M. Zhang,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Norbert Neef6 months ago on Googlethank you very much for your attention and extremely courteous service during …
thank you very much for your attention and extremely courteous service during breakfast.
You made our stay unforgettable. Thank you also again for the helpful tips around Marrakech.
Dear M. Neef,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes.
We will certainly relay your praising comments to Skiriba and we are sure he will be pleased to know his efforts have been appreciated.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
David Byrne5 months ago on Google- food poor, very little vegetarian
- beer warm …
- food poor, very little vegetarian
- beer warm
- reception crowded, poorly laid out
- took ages to check in, not sure why
Beautiful building though, very clean
Dear Mr Byrne,
Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Movenpick . It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.
It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
niall hannana month ago on GoogleDear Mrs. Niall,
Thank you for the great feedback of your recent holiday experience at our Movenpick Mansour Eddahbi; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.
We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate Othmane, Amine and Hamza on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Relation Team
Melkunk Melkunk6 months ago on GoogleDear Melkunk,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Andrea Parkins7 months ago on GoogleDear M. Parkins,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
We will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Amy Boukhizzou5 months ago on GoogleDear Mrs Boukhizzou,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
LUCA GIULIANI5 months ago on GoogleBeautiful entrance, gorgeous hotel lobby, excellent breakfast... But the rest …
Beautiful entrance, gorgeous hotel lobby, excellent breakfast... But the rest doesn't reach the 3*.
It’s a 3* hotel.
Dear Mr GIULIANI,
Thank you very much for the time you spent to share your personal impressions of your stay at our Movenpick Hotel. We always welcome feedbacks, as they allows us to continually improve the experience we create for our guests.
We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Ufumwen Emovon6 months ago on GoogleDear Ufumwen Emovon,
Firstly we would like to thank you for choosing our Movenpick hotel for your holidays in Marrakech and for the review you shared on Google,com, all of your kind words about your stay with us are great to hear.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Erica Zed5 months ago on GoogleI had here one of my best experience in my life. I live in East Africa and this …
I had here one of my best experience in my life. I live in East Africa and this is my first time in Marrakesh. The staff was just amazing, rooms clean and food exceptional.
Happy to had my first experience here.
Shokran 🙏🏽
Dear Ms Zed,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Finally, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
vinay patel7 months ago on GoogleHotel is clean but in some areas like pool could be updated.
Try to get room facing the pool area as they tend to get better natural light.
Dear M. Patel,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.
We also would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel
On the other hand, we regret your deception regarding the cleanliness of our pool, we have forwarded your remark to our Housekeeping department for an immediate revision.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Abuh Esther3 months ago on GoogleSkiriba Cavalier - one of the best staff.
Dear Madam, Sir
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know you enjoyed your stay in our hotel as well as the quality of our teams and services.
Looking forward to hosting you once again in our property.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Ian Rhee6 months ago on GoogleSuch a great stay at the Mövenpick. Will definitely recommend anyone to come here and take advantage of all the amenities
Dear Ian Rhee,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Joul Shukha5 months ago on GoogleDear M. Shukha,
We would like to thank you for your preference in selecting our Movenpick hotel for your holidays in Marrakech, as well as for taking the time to tell us about your recent experience among us.
Thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
On the other hand, we regret your deception with the room you were acocmodated in, please be informed that we have shared your feedback with our managers in charge for a future revision.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Ashraf B4 months ago on GoogleSpecial thanks to Zakariah for his friendly & efficient service
Dear Mr Ashraf B,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Shakir Alsharif4 months ago on GoogleDear Mr Alsharif,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Akram EL-SADAWY3 months ago on GoogleDear Mr EL-SADAWY,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Oscar Del Busto4 months ago on GoogleDear Mr Del Busto,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Also, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Human HR4 months ago on GoogleWould like to pass this message from Mr. Waddah to the management and staff of …
Would like to pass this message from Mr. Waddah to the management and staff of Movenpick hotel in Marrakech: "Kindly accept my sincere appreciation to the incredible stay that we (all the production team, actors and myself) had during our stay in morocco as we felt almost at home. Everything was fabulous starting from the welcoming atmosphere, Services, very friendly and helpful staff, till the last moment of our journey.
Would like to send special thanks for the most splendid person from HR Department, Ms. Douaa Chakir, for her time and efforts for making the impossible possible in every desired service was needed from all of us. She was a true superstar that shined among all.
We will definitely choose Movenpick hotel every time we think of having future projects.
Thank you all for having us and will definitely be staying in your hotel."
Dear Mrs Marhoon,
First and foremost we would like to thank you for the praising review you shared following the recent visit of Mr Waddah to our Movenpick hotel and are delighted to read that we were able to match his expectations.
We are truly happy to know that we have managed to exceed his expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom his has personally mentioned.
Thank you again for this heartwarming review, we look forward to the next visit of Mr Waddah with us.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Andrey Plaksin4 months ago on GoogleDear Mr Plaksin,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
We are also very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Nuradeen Abbas3 months ago on GoogleDear Sir,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Anna Kleszczyńska10 months ago on GoogleWhen you’re staying at the 5 star hotel for almost 4 weeks, spending a lot of money for the accommodation, you would expect that everything should be perfect. But no, suddenly after spending some time here you discovered that one of your perfumes that you’ve bought just before coming here are half empty and you didn’t use it yourself even once. Then it appears that two other guests that are in the same building were facing the same issue. We started to keep our perfumes in the safe. Is it how it supposed to be? When we complained to the hotel’s manager, they started to suggest and accuse us of lying… honestly, it’s so disgusting and disrespectful that I have no words to describe it. The hotel didn’t even apologize that we faced this issue.
I would think twice if you want to spend your time at this hotel…
Volodymyr Kuchyn5 months ago on GoogleDear Mr Kuchyn,
We greatly appreciate the time you spent to review your recent experience in our hotel, at The Movenpick Marrakech we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
Please be assured your comments regarding the service you received during mealtimes has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion.
On the other hand, we also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Darrell N3 months ago on GoogleDear Darrell N,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.
We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
דומיניק רייכמן6 months ago on GoogleVery good hotel, good breakfast, especially the tea!!! The staff is very nice and welcoming!!!,
Dear M. דומיניק רייכמן,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
חגית קדם4 months ago on GoogleThanks a lot for a very nice birthday supprise.
You arethe Best!!!
Dear חגית קדם,
First and foremost, Happy Belated Birthday! Thank you for choosing to spend such an important event with us at the Movenpick Marrakech where our goal is to make our home feel like yours.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
MUSTAPHA EL GAMRA3 months ago on GoogleDear Mr EL GAMRA
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know you enjoyed your stay in our hotel as well as the quality of our teams and services.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate Hanane all on your behalf for her contribution to your wellbeing whilst staying among us.
Looking forward to hosting you once again in our property.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Bilal Ighidia month ago on GoogleDear Mr. Lghidi,
Thank you for reviewing your recent stay in our Movenpick Mansour Eddahbi. It is wonderful to hear we were able to make your stay special.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to souhaila, siham, tarik, kiber, sakina and Said whom you have personally mentioned.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Relation Team
Jamal Qaddura7 months ago on GoogleDear Mr Qaddura,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Last but not least, we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Bndar Alazmi3 months ago on GoogleDear Sir,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Tahmid Ahmed4 months ago on GoogleDear Mr Tahmid,
Thank you very much for the time you spent to share your personal impressions of your stay at our Movenpick Hotel. We always welcome feedbacks, as they allows us to continually improve the experience we create for our guests.
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Audrey Agyemanga week ago on Google
Amber Williams4 months ago on GoogleDear Mrs Williams,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Also, thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Steven Yick7 months ago on GoogleWhat is great about the hotel: …
What is great about the hotel:
- Breakfast is great, and the service is amazing!
(Shout out to the staff that looked after us - especially Moulay Yousef, Skiriba and Karim!)
- Great location, we walked to most restaurants in the evenings
- Good sized pool
- Good sized rooms
- Good bar area, we were able to watch the football
- Staff, very helpful and friendly.
- Front desk made some great recommendations to local spas.
Minor improvement area would be that the hotel could do with some minor updates as you can see some wear and tear. But this is very minor given COVID.
So well done to the team for making our stay a memorable one!
Best
Steve (Room 2302)
Dear Mr Yick,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Nkechi Onukwue3 months ago on GoogleDear Madam, Sir,
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know you enjoyed your stay in our hotel as well as the quality of our teams and services.
Looking forward to hosting you once again in our property.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Farouk LifeTTV10 months ago on GoogleLooking forward to my next stay, see you soon guys
Rajae Ze10 months ago on GoogleDear Mrs Rajae Ze,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Jin Leea year ago on GoogleDear M. Jin Lee,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
On the other hand, we regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. We take your comments very seriously, because we wish that our gastronomy remains a very special treat for our guests.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and GUEST EXPERIENCE MANAGER
خالدa year ago on GoogleDear Mr خالد,
Thank you very much for leaving these wonderful comments on Google.com, we are delighted that you enjoyed your stay among us.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Andie Okona year ago on GoogleDear Mrs Okon,
Thank you for the great feedback of your recent holiday experience at our Movenpick Hotel; guest satisfaction is our number one goal and there is nothing better than achieving that.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
Again we thank you Mrs Okon for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Jean-Michel _a month ago on Google(Translated by Google) Dear Mr. Jean-Michel,
We would like to thank you for your positive review published following your recent stay at our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to meet your expectations.
Thank you for your kind comments regarding the service you received from Mustapha and his team, we will be sure to pass on your compliments.
Thank you again for your wonderful review, we hope to have the pleasure of welcoming you again in the near future.
Guest Experience Team
(Original)
Cher Monsieur Jean-Michel,
Nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre hôtel Movenpick Mansour Eddahbi et sommes ravis de lire que nous avons su satisfaire vos attentes.
Merci pour vos aimables commentaires concernant le service que vous avez reçu de la part de Mustapha et son équipe, nous ne manquerons pas de leur transmettre vos compliments.
Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.
Guest Experience Team
Rafael Michelleto7 months ago on GoogleDear Mr Michelleto,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Lastly yet importantly we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
AM Leahy6 months ago on GoogleDear AM Leahy,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Galina Tachevaa month ago on GoogleDear Mrs. Tacheva,
We would like to thank you for the lovely review you shared following your recent visit to our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to match your holiday expectations.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
Guest Relation Team
Marc Lemmersa year ago on GoogleThe whole staff is very professional and friendly from the moment you arrive …
The whole staff is very professional and friendly from the moment you arrive until you left.
I have been upgraded for which my special thanks.
Very special thanks, to Mrs. Nada Zouhair for her welcome and professionalism each time, who is always very reachable to help us with most extraordinary attention.
The suites are spacious and the housekeeping is focused on cleanliness.
During this Covid period, the hotel take all the necessary measures to protect the guests at the hotel. During the breakfast, each table was equipped with its own disinfection product, something that other 5 star hotels do not immediately do. Well appreciated and thank you for all the efforts in this respect!
I missed the evening restaurant of 2019. If I may give a recommendation, it would be good if the hotel have again the same restaurant as in 2019. It had an excellent kitchen and excellent staff.
I have already stayed at this hotel for about six times and every time I see an improvement of the excellent service for which my compliment to the management and team.
It was a very good feeling to see again the very beautiful main entrance open of the hotel!!
I highly recommend this hotel for its quiet and its very well location at Hivernage, for the cleanliness and its remarkable staff.
Thank you and congratulations to the whole team !
Dear Mr Lemmers,
Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.
We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.
Last but not least, we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Jóhann Gunnar Arnarsson6 months ago on GoogleDear Mr Arnarsson,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
robert john7 months ago on GoogleDear Mr John,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Farida Musa3 months ago on GoogleDear Madam,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Eams & Saraha year ago on GoogleDear Eams & Sarah,
Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes at every visit.
We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with Laila and the entire reception team as we know it will be a great source of motivation to keep on going the extra mile.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Sven Deppe2 weeks ago on GoogleGood service, especially Said from Omlette station was very funny 😊
Dear Mr. Deppe,
We would like to thank you for the lovely review you shared following your recent visit to our Movenpick Mansour Eddahbi hotel and are delighted to read that we were able to match your holiday expectations.
We also appreciate your kind words towards our heartists, their kindness and helpfulness being undoubtedly one of the main assets of our hotel, we will certainly congratulate Said on your part for his contribution to your well-being during your stay with us.
We thank you again for this very kind review of our hotel and we look forward to serving you again in the future.
Guest Experience Team
zaynab murtala3 months ago on GoogleDear Madam,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards
Douaa CHAKIR
Guest Relation Supervisor
Khoya Fatimzzahraa year ago on Google(Translated by Google) Hello Ms. Khoya,
First of all, we would like to thank you for your wonderful appreciation following your visit to our hotel Le Movenpick Marrakech and are delighted to read that we have been able to live up to your expectations on this occasion.
We are delighted to read that you have enjoyed the selection of dishes prepared by our Executive Chefs, who strive to offer a wide variety of delicacies to satisfy all palates, so thank you for letting us know that we have conquered the your.
On the other hand, we thank you for underlining the kindness and enthusiasm of our staff, their genuine friendliness being one of the main strengths of our establishment, we will congratulate them all on your part for their contribution to your well-being during your holidays. among us.
Thank you again for your kind appreciation of our hotel, we hope to have the pleasure of serving you again in the near future.
Regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
(Original)
Bonjour Mme Khoya,
En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Le Movenpick Marrakech et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion.
Nous sommes ravis de lire que vous avez apprécié la sélection de plats préparés par nos Chefs Executifs, qui s'efforcent de proposer une grande variété de délices afin de satisfaire tous les palais, nous vous remercions donc de nous signaler que nous avons su conquérir le vôtre.
D'autre part, nous vous remercions de souligner la gentillesse et l'enthousiasme de notre personnel, leur authentique amabilité étant une des forces principales de notre établissement, nous les féliciterons tous de votre part pour leur contribution à votre bien-être durant vos vacances parmi nous.
Merci encore pour votre aimable appréciation sur notre hotel, nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche.
Cordialement,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Lolita Asunciona year ago on GoogleDear Lolita Asuncion,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.
Also, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
nada hijoua year ago on GoogleHijou Family
Suite 5003
Dear Mrs Hijou ,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
We are also very pleased to read that you found our reception team to be knowledgeable, helpful and genuinely friendly at all times.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Last but not least, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM
Houria Toutoua year ago on GoogleThe gym is so big and fully equipped and the spa has so many treatment options …
The gym is so big and fully equipped and the spa has so many treatment options and the service is amazing.
The hotel has just been renovated and the Pool View Rooms are of a high standard with a magnificent view of The Pool.
Many thanks to Amal for this moment!
Can't wait to come back!
(Translated by Google) Hello Mrs. Toutou,
First of all, we thank you for your generous appreciation following your stay in our hotel.
We are delighted to read that you enjoyed our strategic location allowing you to visit the wonders of Marrakech.
On the other hand we would like to thank you for your kind words towards our staff as they all work very hard, striving to exceed the expectations of our customers, so we will be sure to share your comments with the team as it will undoubtedly be for them a great source of satisfaction.
We hope to welcome you back very soon.
Regards,
Nada ZOUHAIR
PA to GM
(Original)
Bonjour Mme Toutou,
Nous vous remercions tout d'abord pour votre généreuse appréciation suite à votre séjour dans notre hôtel.
Nous sommes ravis de lire que vous avez apprécié notre emplacement stratégique permettant de visiter les merveilles de Marrakech.
D'autre part nous tenons à vous remercier pour vos aimables mots envers notre personnel car ils travaillent tous très dur, cherchant à dépasser les attentes de nos clients, nous ne manquerons donc pas de partager vos commentaires avec l'équipe car ce sera sans doute pour eux une grande source de satisfaction.
Nous espérons pouvoir vous accueillir à nouveau très bientôt.
Cordialement,
Nada ZOUHAIR
PA to GM
Karim Boulidam11 months ago on GoogleThe staff are just really great. The interaction with each other as colleagues is very professional and pleasant. Just like a family. This makes the atmosphere in the hotel very warm and welcome. They go out of their way to make you feel comfortable and are very friendly.
Kudos also to Najoua and Soukaina who welcome you at breakfast. Such friendly ladies and so welcoming and warm. They always have a smile on their face and their appearance is professional and pleasant.
Until next time, very soon..🙌🏼
Dear Mr Boulidam,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
We also would like to thank you for your highlight on the comfort of our beds because at The Movenpick Marrakech we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds.
Moreover, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Cedric Mbella4 months ago on GoogleDear Mr Mbella,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
YBHG. DATO' HAJI ASRI BIN AB RAHMAN (MOHR)a week ago on Google
Reemya year ago on GooglePrices are great for the quality you get. …
Prices are great for the quality you get.
Rooms are gorgeous and spotless
Service is beyond impeccable, I want to highly thank this time Ibtissam, a chef at the egg station, we truly have never seen someone as polite,friendly and professional in cooking. Once there was a large queue and there was a lady moaning about the delay, she remained put together, professional and friendly. She is doing an excellent job there and her omelettes are the best.
Hind from the reception desk is a lovely lady with beautiful smile, professionalism and friendliness. She has made our checkout as smooth and easy as possible and made sure that we leave in happy vibes.
Thank you all for the amazing service
Dear Reemy,
Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to Ibtissam and Hind and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
rejwan ahmed4 months ago on GoogleThank you very much for your amazing experience, amazing service and extremely …
Thank you very much for your amazing experience, amazing service and extremely friendly, Made the start of my day 100 times better.
Thanks Again!!!
Dear Mr Rejwan,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail, we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sara Radad10 months ago on GoogleA shout-out to the staff for their hospitality and helpfulness. Especially Mme Soumia Ait Ahmed, who went over and beyond to help make my stay enjoyable and whose warm smile and cheerfulness added a special touch to the hotel’s exquisite atmosphere. I highly recommend this hotel for anyone visiting Marrakech, it is the perfect place to plan a getaway weekend.
Dear Mrs Radad,
Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.
we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Octavia Leahy6 months ago on GoogleDear Mrs Leahy,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Michal Smith3 years ago on GoogleDear Mrs Smith,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.
Thank you for making us your choice hotel when visiting the area.
We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM
Firdaous at10 months ago on Googleit was super cool expérience, i really recommandeeee
imane bencharnia10 months ago on GoogleDear Mrs Bencharnia,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Layla R10 months ago on GoogleThe decoration is great , the treatement of the employees is excellent .. …
The decoration is great , the treatement of the employees is excellent ..
Special thanks to Mrs Soumia ait Ahmed for the warm and friendly hospitality .. she was incredibly helpful and so sweet..
Thanks to her we had a wonderful time there and our plans are to return as often as possible.
Dear Layla R,
Thank you very much for leaving these wonderful comments on Google.com, we are delighted that you enjoyed your stay among us.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Zi -a year ago on GoogleDear M. Ziwaani,
Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Hotel, to be considered as one of the best hotels you stayed at is certainly high praise
We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM
Malak Khouyaa year ago on GoogleDear Mrs Khouya,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech .
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Mafanatu Maluleke6 months ago on GoogleDear M. Maluleke,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests,
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Omar Seffar10 months ago on GoogleDear Mr Seffar,
Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Hotel, to be considered as one of the best hotels you stayed at is certainly high praise.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours.
Again we thank you mr Seffar for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
hafid houssania year ago on GoogleDear Mr Houssani,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Tolu S4 months ago on GoogleDear Tolu S,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
The_KMB Experiencea year ago on GoogleThe suite itself was amazing, the sophisticated design made the rooms feels so much larger. The assortment of bathroom toiletries was phenomenal, the hotel thought deeply about a travelers’ needs
When I had any question or concern about my stay or means of transportation around the city, receptionist Leila, Nazha and Hasna were eager to help. The entire receptionist team was helpful , professional, knowledgeable and kind.
My house keeper Najat payed wonderful attention to detail and always supplied my room with items she saw I used the most such as a extra bottles of water and more body wash. I couldn’t recommend this staff enough!
The dinning experience was good. I would love to see a expanded menu especially for breakfast in the future.
Dear The_KMB Experience,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Also, thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.
Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM
Backyard Grill6 months ago on GoogleDear M. Grill,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Bunmi Ologbosere6 months ago on GoogleDear M. Ologbosere,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Lastly yet importantly we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
fatimzahra bounssiyala year ago on GoogleDear Mrs Bounssiyal,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are delighted to see that you really enjoyed the beauty of our installations and gardens. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Rajil Rajil10 months ago on GoogleThank you Mme. Soumia for helping me to have a wonderful time.
Dear Rajil Rajil,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Asmaa Zhouria year ago on GoogleDear Mrs Zhouri,
Firstly we would like to thank you for choosing our Movenpick hotel for your holidays in Marrakech and for the review you shared on Google,com, all of your kind words about your stay with us are great to hear.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Tolu Ladipo6 months ago on GoogleI really enjoyed breakfast…the restaurant. The warmth and service. Love it!
Dear Tolu Ladipo,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests,
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
merieme akhadad l'idrissia year ago on GoogleDear Mrs Akhadad L'idrissi,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
At The Movenpick Marrakech we have created a new concept of children entertainment aimed at expanding and stimulating creative, interpersonal and environmental sensibility through a well studied program of activities for each group of kids depending on the age range, Therefore we are glad to read that your kids took full advantage of our program and made new friends and experiences whilst staying in our hotel.
Furthermore, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
ludo beea year ago on Googlei appreciate the good service speccially in the spa when i use the sauna .
the spa receptioniste HIND good person ,helped me and explained everything , …
i appreciate the good service speccially in the spa when i use the sauna .
the spa receptioniste HIND good person ,helped me and explained everything ,
she made my day every time i came to use sauna and steam .
thank you vever forgot how she traited me i feeled at home.
by
Dear ludo bee,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are delighted to read that you enjoyed your experience at Spa Ô de Rose and that our team of professional therapists on site lived up to your expectations.
We will be sure to congratulate them on your behalf for their contribution to your well-being during your visit with us.
Thank you again for your wonderful appreciation, we hope to have the pleasure of welcoming you again in the near future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Saima Firdous10 months ago on GoogleSaima UK
Dear Mrs Saima,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.
Also, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech .
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Luxa Luxa10 months ago on GoogleDear Luxa Luxa,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's.com readers .
we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sarah Chaera year ago on GoogleDear Mrs Chaer,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with Laila at the reception as we know it will be a great source of motivation to keep on going the extra mile.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM
Matthew Fentona year ago on GoogleDear Mr Fenton,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
On the other hand we would like to thank you for your kind words towards our staff, especially Hind at the reception. As she works very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with her services. She will surely celebrate that you wrote that she was very nice and most helpful.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM
Shabbir Akhtar2 months ago on GoogleDear Sir,
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know you enjoyed your stay in our hotel as well as the quality of our teams and services.
Looking forward to hosting you once again in our property.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Wiame Doughria year ago on GoogleThe hotel itself needs a little upgrade and they need more choice for breakfast, it was a little struggle with the choice : more cheeses, more cooked potatoes
Dear Mrs Doughri,
Thank you very much for the time you spent to share your personal impressions of your stay at our Movenpick Hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
On the other hand, we are sorry to read your deception regarding our buffets. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
mohamed belkasseh10 months ago on GoogleBonjour Mr Belkasseh,
Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Hotel, to be considered as one of the best hotels you stayed at is certainly high praise.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
kay zidana year ago on GoogleDear M. Zidan,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are delighted to see that you really enjoyed the beauty of our roms and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
The One3 years ago on GoogleDear Mr Alam,
We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.
We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.
Best regards,
Nada ZOUHAIR
PA to GM
Bilal Banaras2 years ago on GoogleThe location was great, close to all the sights.
Initially we had a very small room, however Hind really helped out to move us to another that was more comfortable. Everyone was so pleasant and professional.
Breakfast was great, but best to go early to miss the rush, pool staff were very helpful and they also had a chocolate hour in the hotel where you can eat as much chocolate and biscuits for free between 5pm and 6pm.
I would definitely recommend.
Thank you Hind and the team!
Dear Mr Banaras,
We greatly appreciate the time you spent to share your recent holiday experience at our hotel and we thank you for your kind recommendation to Tripadvisor’s readers .
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM
Redouane Messaoudia year ago on GoogleDear Mr Messaoudi,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Mon jardin vitarisa year ago on GoogleDear Mon jardin vitaris,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Said Benhammou10 months ago on GoogleSee you soon
Dear Mr Benhammou,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Kuku Bencha year ago on GoogleDear Kuku Bench,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Inas Yousfia year ago on GoogleDear Mrs Yousfi,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Soufiane Chibane10 months ago on GoogleDear Mr Chibane,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Manal Houssania year ago on GoogleDear Mr Houssani,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests,
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Elidrissi Hafida year ago on GoogleDear Mr Elidrissi,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again we thank you Mr Elidrissi for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sarah Jobber2 weeks ago on GoogleDear Mrs. Jobber,
Thank you very much for leaving these wonderful comments on google, we are delighted that you enjoyed your stay among us.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to Nizar who you have personally mentioned.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Guest Experience Team
yassine lakli10 months ago on GoogleIt's not going to be my last time here indeed.
Dear username 5345ka,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Hicham OUBAIDa year ago on GoogleAs a tour manager I prefere to settle in such a helpful atmosphere.
Thank you very much.
Dear Mr Oubaid,
Firstly we would like to thank you for choosing our Movenpick hotel for your holidays in Marrakech and for the review you shared on Google,com, all of your kind words about your stay with us are great to hear.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay.
Thank you again Mr Oubaid for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and GUEST EXPERIENCE MANAGER
Garden services Plusa year ago on GoogleDear Garden services Plus,
First and foremost we would like to thank you for choosing our Movenpick hotel for your visit to Marrakech and for recommending us to the travel community of Google.com, this is undoubtedly the best reward for us all.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
King BMG3 years ago on GoogleDear Mr King,
We greatly appreciate the time you spent to review your recent experience in our hotel, at the Movenpick we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
We have taken good note of your comments regarding the check in and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for.
Moreover, we lament reading that our buffet at breakfast did not live up to your expectations as our professional Chefs do their best to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights.
On the other side, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best regards,
Thomas Greggory
General Manager
Walid AL-SABAH3 years ago on GoogleThe breakfast buffet has a lot of varieties, the quality is excellent and the taste is even better. All the staff, from reception to concierge, to the breakfast restaurant staff are very pleasant and helpful.
Dear Mr Al-Sabah,
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know that you enjoyed your stay in our hotel as well as the quality of our teams and services.
We hope getting the pleasure to host you again on your next trip to Marrakech.
Best regards,
Thomas Greggory
General Manager
Fatima Goudadia year ago on GoogleDear Mrs Goudadi,
Firstly we would like to thank you for choosing our Movenpick hotel for your holidays in Marrakech and for the review you shared on Google,com, all of your kind words about your stay with us are great to hear.
we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Last but not least, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Nouhaila Kraidy6 months ago on GoogleI’m so happy to come here because all the persons who worked here are friendly
Especially my youssef and mohcine
I want to thank them
Dear Mrs Kraidy,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Dami Bamiro4 months ago on GoogleDear M. Bamiro,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Eamonn Ca year ago on GoogleDear Eamonn C,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with Leila and Mohcine as we know it will be a great source of motivation to keep on going the extra mile.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Fadwa Hmgolda year ago on GoogleDear Mrs Hmgold,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.
Also, we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Basma MOUHSSIN10 months ago on GoogleDear Mrs MOUHSSIN,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Karim Bennouna3 years ago on GoogleDear Mr Bennouna,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Thank you again Mr Bennouna for making us your choice hotel and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
Looking forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Justin Lucrativea year ago on GoogleLet me start off by stayed at hundreds of hotels, I travel for business and …
Let me start off by stayed at hundreds of hotels, I travel for business and leisure.
This is the most enjoyable experience I have ever had, and I have stayed at $1000+ per night hotels.
First I want to make a correction, I read two reviews that were simply incorrect.
1. “Serve the same breakfast every day.” They have an exceptional variety. Cereals, world class pastries, and every kind of fruit you can think of.
2. “They don’t hail cabs for you.” The concierge is exceptionally polite, knowledgeable, and helpful. Not only did they have cabs ready at the drop of a dime, but they were familiar with all the drivers personally. They also made dinner reservations for us. You would think they would pressure you to order in house. Quite the opposite they encouraged us to try local cuisine. We couldn’t been happier by the restaurants they introduced us to.
They have the SAFEST hotel in North Africa. There are electronic gates at the entrance. They import their security personnel from Switzerland.
Unbeatable price, no where else will you find such luxury at a low price. We paid $90 a night, for a spacious room, huge comfortable beds, a breath taking view, large flat screen TV. and a balcony!
The food is amazing, we gave a generous tip to our concierge, and what did he do? Sent us a 3 tier cart with over 20 different deserts. Pastries, Ice Cream, and loads of fresh fruit. We had the munchies after smoking some incredible Moroccan hash and this just hit the spot.
They have 3 pools, and they are an ocean front property with a gorgeous beach.
If you travel to Morocco DO NOT STAY ANYWHERE ELSE!!!!! Please don’t cheat yourself. This will be a memorable experience, especially if you are trying to impress a love interest.
I can not wait to got back to Morocco and stay at hotel 🏨 MovenPick.
Dear Justin Lucrative,
Thank you for the time you spent to share your feedback on your recent stay at our hotel, to be considered as one of the best hotels you stayed at is certainly high praise
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Again, thank you Justin for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Rubia Noor5 months ago on GoogleDear M. Noor,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel
Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
soukaina10 months ago on Googlesmile.
Dear Mrs Soukaina,
We first would like to thank you for making our Movenpick hotel your preferred choice for your holidays in Marrakech, it is always a pleasure to welcome back our most loyal guests year after year.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Ibrahim Kucuka year ago on GoogleDear Mr Kucuk,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Ghalia Lamzoukena year ago on GoogleDear Mrs Lamzouken,
First of all, we congratulate you with your Wedding Anniversary and we thank you for choosing our Movenpick hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Cordialement,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
SAM THEFITANDTHEFAB2 months ago on GoogleDear Sir,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
fatema khanom2 years ago on GoogleThe service was exceptional. The only fault I would say is that the breakfast options were the same everyday and didn't have much variety.
The setting of the hotel is beautiful and had a few beautiful cats around to greet us.
We tried out the gym and it had all the equipments to do an intense workout.
I would definitely stay at this hotel again! The dessert place opposite the hotel is a must place to visit as well!
Dear Mrs khanom,
We greatly appreciate the time you spent to share your recent holiday experience at our hotel and we thank you for your kind recommendation to Tripadvisor’s readers .
Thank you for your precious remark regarding the breakfast options, we do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Please make sure our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit.
Thank you khanom for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM
Ægir Páll Friðbertson6 months ago on Google10/10
Me and my husband liked the service and the hotel very very nice… we reccomend this hotel and service 👌🏻
Dear Ægir Páll Friðbertson,
First and foremost we would like to thank you for choosing our Movenpick hotel for your visit to Marrakech and for recommending us to the travel community of Google.com, this is undoubtedly the best reward for us all.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Alty Loy10 months ago on GoogleDear Alty Loy,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Marcela Panhota3 years ago on GoogleDear Mrs Panhota,
First of all, we would like to thank you for the great review about our hotel.
We are pleased to know you enjoyed your stay in our hotel and that our teams contributed to make the best of it.
We will forward your kind comments to our staff as a part of motivation to keep on the same track.
Again, Mrs Panhota, thank you for your warm words, we truly hope getting the pleasure to host you again on your next trip to Marrakech.
Sincerely,
Thomas Greggory
General Manager
Yakout Lama year ago on GoogleDear Yakout Lam,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
David Zarifa year ago on GoogleDear Mr Zarif,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again Mr Zarif for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM
Simo Chrifa year ago on GoogleDear Mr Chrif,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech .
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
zidane karim3 months ago on GoogleDear Mr ZIDANE
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Douaa CHAKIR
Guest Relation Supervisor
Julia Leea year ago on GoogleDear Mrs Lee,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Our staff welcomes each guest with the Movenpick spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.
Last but not least, we are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and Cleanliness which is one of the most important aspects for AccoHotels especially during this specific time.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM
Fatima Essabir11 months ago on GoogleDear Mrs Essabir,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Lastly yet importantly we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Marie Cailes3 years ago on GoogleDear Mrs Cailes,
First of all, we would like to thank you for taking the time to share a comment on your stay in our property.
We wish you a pleasant stay and remain at your entire disposal for any further information.
Best regards,
Thomas Greggory
General Manager
Kunal Patel6 months ago on GoogleDear M. Patel,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Annette Kavin6 months ago on GoogleExcellent Service. Friendly, delicious breakfast.!!
Dear Mrs Kavin,
Thank you very much for leaving these wonderful comments on Google.com, we are delighted that you enjoyed your stay among us.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
董斐尔4 months ago on Googlevery beautiful and comfortable.
Dear 董斐尔,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Bella Rose Marquez11 months ago on GoogleDear M. Marquez,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Moreover, your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Anthony Feghali3 years ago on GoogleWe had dinner one night at the restaurant which was good for a convenient meal. Regarding the room we booked the king garden view suite. The room was large and modern with a large bathroom. We had a sitting area and outdoor patio. The breakfast was served daily from 630 to 1030am. The staff was excellent. The had everything from eggs to moroccan tea and pastries. The best part of the property are the pools and spa. There are two large pools to lounge by and a spa you can use if staying at the hotel.
The location of the hotel is in the new city but we walked daily to the old city Medina which took about thirty minutes.
If you visit Marrakech I highly recommend this property.
Dear Mr Feghali,
First and foremost we would like to thank you for choosing our hotel for your visit to Marrakech and for recommending us to the travel community of Google.com, this is undoubtedly the best reward for us all.
We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire teams as we know it will be a great source of motivation to keep on going the extra mile.
We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.
Finally, thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Thibaut Michiels3 years ago on GoogleI had room 4006 and over the mattress there seemed to be a thick cover (feels like a thick bed sheet). …
I had room 4006 and over the mattress there seemed to be a thick cover (feels like a thick bed sheet).
It's warm + doesn't support the back ...
All the rest was good but had some short nights because of this. Hotel experience was good (good staff & food).
Dear Mr Michiels,
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know you enjoyed your stay in our hotel as well as the quality of our teams and services.
Also, we would like to apologize for the inconvenience occurred with the bed, we assure you that we take your remarks seriously in order to improve the quality of our services and achieve your highest expectations.
We hope getting the honor to host you again on your next trip to Marrakech.
Best regards,
Thomas Greggory
General Manager
3littlebirdsify4 years ago on GoogleThe bed is comfortable and I like the dressing room in the entrance of the room because it is spacious and allowed us to not have the suitcase in the middle of …
The bed is comfortable and I like the dressing room in the entrance of the room because it is spacious and allowed us to not have the suitcase in the middle of the room.
The minibar was empty.
There was an issue with the shower, the water floods the rest of the bathroom when we shower and even though the cleaning ladies cleaned the water , it was happening with every shower which was annoying and a dangerous hazard as it made the floor very slippery.
The breakfast buffet had a lot of choice but it gets crowded and there are queues everywhere especially to get the drinks; however the waiters are very friendly and helpful and they try their best to accommodate everyone.
The lobby is spacious and beautiful, however the feel I got from this hotel is that it is a bit "industrial".
Still a good hotel overall but no worth 5 stars.
Dear valued Guest,
Thank you for taking the time to share your feedback with the Google community.
I am sorry to hear you had a bad experience due to the shower incident. Please rest assured that we'll do all it takes to fix it.
If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a new great hotel experience.
Indeed, our resorts offer an authentic welcome to the visitors of the captivating Red City, and very convenient for both travelers for business experience with the direct access to the Palais des congres, offering exhibition space, auditoriums, meeting rooms and banqueting venues and travelers for leisure featuring the 503 rooms, six restaurants and bars, Ô de Rose spa and wellbeing center, three swimming pools, two of which are heated, and the kids club "Ptits Moussafirs".
We do hope to have the chance to welcome you back again and make sure you get this time the memorable experience you deserve.
Sincerely,
Thomas Greggory
General Manager
alex freeman3 years ago on GoogleThe staff during the day are unattentive and I found them to be quite rude. The …
The staff during the day are unattentive and I found them to be quite rude. The pools were not looked after as much as you would hope from a 5 star hotel. Tiles are coming off from around both the main pools and one morning I had to point out that there was a human poo that needed cleaning away from one of them.
The prices at the bar are so inflated. Expect to pay nearly £8 for a bottle of beer. The steak from there steak restaurant was of poor quality and tasted of meat glue. Wish I had taken a photo of the monstrosity we were served.
If you come here expect to receive bouts of high quality finishes and service mixed with shabby corner cutting laziness and arrogance.
Wish I had stayed somewhere else....
Dear Mr Freeman,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success
It is with great concern that we read your comments about our staff especially because their service has been praised many times for their professionalism yet genuine friendliness and assure you that what you described is not the norm for us.
We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed.
Also, we assure you that we have taken good note of your remarks related to the prices at the bar and restaurant prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area.
We were very saddened to read your disappointment with the dining expériences, at The Movenpick Marrakech we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Sincerely,
Nada ZOUHAIR
PA to GM
Hannah Pelletier2 years ago on GoogleWould not recommend.
Dear Mrs Pelletier,
Firstly we would like to thank you for taking the time to share your impressions regarding your recent visit to our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.
Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.
Sincerely,
Nada ZOUHAIR
PA to GM
gouvernante gouvernantea year ago on GoogleDear gouvernante gouvernante,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Amanie Brik3 years ago on GoogleThis is a very bad service, I arrived to the hotel after traveling for 20 hours and I couldn't get a normal room!
The food in the breakfast was very good, but the tables outside were dusty. In general the service in the hotel is not great and can be improved. Although the employees are very nice and welcoming but they are very slow, you can wait too long in the reception desk and no one will even apologize for the long waiting..
Dear Mrs Brik,
First of all, we would like to thank you for taking the time to share your experience with us.
Please accept our sincere apologies regarding all the discomfort caused, we assure you that your precious remarks are taken into consideration in order to investigate about the incident and prevent such uncomfortable situation.
We work hard to deliver an exceptional guest experience, such behavior does not represent the standards of our brand nor our norms and values.
Again, Mrs Brik, we present you our deep excuses and remain at your disposal for any further information.
Best regards,
Thomas Greggory
General Manager
carly hymanson6 months ago on GoogleAmazing stay! Great breakfast 😉
Dear Mrs Hymanson,
Thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Also, we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel.
Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Abdulla Alhajria year ago on GoogleThank you Mrs Naima at restaurant for outstanding service .
I will definitely come back . …
Thank you Mrs Naima at restaurant for outstanding service .
I will definitely come back .
Nice hotel and staff . Thank you miss Hanan at reception for all the arrangement. Fantastic place to be in
Dear Mr Alhajri,
Thank you for the great feedback of your recent holiday experience at our Movenpick Hotel.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Tony Lemire3 years ago on GoogleDear Mr Lemire,
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know that you enjoyed your stay in our hotel as well as the quality of our teams and services.
Also, we would like to thank you for your precious remarks regarding the service, we assure you that will look deeply into this matter in order to prevent such inconvenience in the future.
We hope getting the pleasure to host you again on your next trip to Marrakech.
Best regards,
Thomas Greggory
General Manager
lydia shiko11 months ago on GoogleDear Mr Shiko,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
roli m coker6 months ago on Googlehave been great with service at breakfast, we've had a lovely time. Thank you
Dear Roli M Coker,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Jamila E11 months ago on GoogleDear Mme Jamila E,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Creative Mismatch3 years ago on GoogleWaiters at the restaurant push very hard for named, positive reviews at the begining of the stay making it difficult to write an honest review about the whole experience.
That being said, breakfast was always incredible and buffet contains an array of different foods. Lunch restaraunt was disappointing and food overly salty without any other flavour.
Dear Madam, Sir,
We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.
We sincerely regret reading that you found cockroaches in your room and we thank you for contacting our reception for us to intervene. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds.
As regards to the incidents regarding the cleaning of your room, we would like to present our sincere apologies as clearly we were not performing to our usual standards on this occasion.
Please be informed that since receiving your review a meeting has been held with our entire house keeping department with your review being used as the example to guarantee nothing like this ever happens again at our hotel and we thank you for bringing them to our attention as we have taken them extremely seriously and have learned from them.
On the other hand, kindly be assured your comments regarding the service you received during mealtimes have been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Sincerely,
Nada ZOUHAIR
PA to GM
Souhail Soueltt10 months ago on Google
mezouar moulay drissa year ago on GoogleDear Mr Mezouar,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
Also, we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.
Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Boujemaa Belouche11 months ago on GoogleDear Mr Belouche,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google's, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Ricardo Moreno4 months ago on GoogleDear Mr Moreno,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with Bahia and the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Ben Clark3 years ago on GoogleDear Mr Clark,
First of all, we would like to thank you for your warm words regarding our hotel.
We are delighted to know that you enjoyed your stay in our hotel as well as the quality of our teams and services.
Also, we would like to thank you for your precious remarks regarding the room, we assure you that will look deeply into this matter in order to prevent such inconvenience in the future.
We hope getting the pleasure to host you again on your next trip to Marrakech.
Best regards,
Thomas Greggory
General Manager
badr ait ahmed10 months ago on GoogleDear Mr Ait Ahmed,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
abdelilah el hassani2 years ago on GoogleDear Mr El Hassani,
We would like to thank you for your preference in selecting our hotel for your holidays in Marrakech, as well as for taking the time to tell us about your recent experience among us.
We are pleased to know you enjoyed your stay in our hotel and that our teams contributed to make the best of it.
Thank you for making our hotel your preferred choice for your holidays in Marrakech this time arround, it is always a pleasure to welcome back our most loyal guests year after year, we also appreciate your point of view regarding the structure before the renovation.
Thank you again for this heartwarming review, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM
Peace Josepha year ago on GoogleDear M. Peace Joseph,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Depa Patel3 years ago on GoogleHotel is great location. Shame about the pool that is meant to be heated didnt ever feel like it was heated. Unfortunately couldn't swim as a result. …
Hotel is great location. Shame about the pool that is meant to be heated didnt ever feel like it was heated. Unfortunately couldn't swim as a result.
Restaurant staff esp Khalid - couldn't help us any more. housekeeping was fab too!
Great hotel 4 stars only as let down by managements attitude and way of responding to issues.
Everyone else below them were great help!
Dear Mrs Patel,
First of all, we would like to thank you for taking the time to share your experience with us.
We are delighted to know that you enjoyed your stay in our hotel as well as the quality of our teams and services.
Kindly accept our excuses for the inconvenience that occurred during your stay.
We work hard to deliver an exceptional guest experience, apparently, there was some lacks in many of the services you visited and we would like to apologize for this.
We assure you that we take your remarks seriously in order to improve the quality of our services and achieve your highest expectations.
We hope getting the pleasure to host you again on your next trip to Marrakech.
Best regards,
Thomas Greggory
General Manager
Nadia Razavi2 years ago on GoogleDear Mrs Razavi,
Thank you for the time you spent to share your feedback on your recent stay at our hotel, to be considered as one of the best hotels you stayed at is certainly high praise.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Nada ZOUHAIR
PA to GM
Brenton Van Vredea week ago on Google
Tazi Jadoa year ago on GoogleDear Mr Tazi,
Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech .
Also, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Martha Barlas4 years ago on GoogleDear Madam Barlas,
We would like to thank you for your comments about your stay in our hotel.
Please accept our sincere apologies regarding the discomfort caused during your stay, we ensure you that your precious remarks will be taken into consideration in order to improve the quality of our services.
Again, we present you our deep excuses and hope getting the chance to host you on your next trip to Marrakech.
Best regards,
Thomas Greggory
General Manager
Hyunjong Kim10 months ago on GoogleDear Mr Hyunjong,
First and foremost we would like to thank you for choosing our Movenpick hotel for your visit to Marrakech and for recommending us to the travel community of Google.com, this is undoubtedly the best reward for us all.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Maria Josefina Perdomoa year ago on GoogleDear Mr Perdomo,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Tripadvisor readers.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Trip.com
saida bensariha year ago on GoogleDear Mrs Bensarih,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests,
Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Said Ha year ago on GoogleDear Mr Said H,
Thank you for making our Movenpick Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Google.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate Bouchra all on your behalf for her contribution to your wellbeing whilst staying among us.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and GUEST EXPERIENCE MANAGER
Mohamed Matouaa year ago on GoogleI want to thanks sad benani the bars manager and all his stuff olso I want to thanks mustafa lkhokh -fatim zahra and all the teams for the nice services early morning whit nice smile and marakchi jokes at the breakfast time the hotel was amazing the only negative point the ac have a little noise ( you can always reset your brain at Marrakech 😉😉)
Dear Mr Matoua,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Winfred Mbaia week ago on Google
irene suteja2 years ago on GoogleOn the same night at around midnight, after washing my hair only then I realised the hair dryer was not working, so I called the receptionist/front desk to get the replacement and told him that I need it urgent as my hair was wet, after having waited for 15 min no one came so I called again, the receptionist informed me only 1 staff was working that night however he promised to ask the staff to attend to my request first before attending to other calls. I waited for almost 1 hr still no one turned up so I came down with my messy hair to approach the front desk it was about 13-15 minutes walk from my room (2 ways). When I checked with him, he didn't respond instead he quickly made a call using his cellular phone, after waited for over 5 minutes I interrupted him to ask if he has got the replacement hair dryer, he asked me to wait as he was checking with the staff on the phone, only after almost 10 minutes, he showed me the photo on his phone that the hair replacement dryer was already hanged on my room door handle. When I left my room, it was not there. I felt very frustrated and furious with the staff attitude. I should say almost all the staff are not friendly and helpful. No doubt that probably it was during holiday season where the hotel was crowded, and the staff was busy, but in the hospitality industry this kind of attitude is definitely a no no...
Dear Mrs Suteja,
We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.
We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.
We truly hope to have the opportunity to welcome you back on your next visit to Marrakech and exceed your expectations.
Best regards,
Nada ZOUHAIR
PA to GM
Bernard Jill10 months ago on GoogleDear Mr Jill,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Charlie Scalliet4 months ago on GoogleGreat venue
Dear M. Scalliet,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
Sonya Adams6 months ago on GoogleWith service around the pool . Polite and professional
.
Dear Mrs Adams,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your great experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM and Guest Experience Manager
zakaria benjkana year ago on GoogleAlso would to thank all the reception and restaurant staff for looking after us and Madam douaa for her follow up on making sure that our journey went smooth.
Dear Mr Benjkan,
We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick hotel and we thank you for your kind recommendation to Google's readers .
We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech .
We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.
last but not least, we would like to thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Nada ZOUHAIR
PA to GM
Hivernage
Refined, modern Hivernage is known for nightlife, with a casino, cocktail lounges, hotel dance clubs and chic global restaurants with live music. The Royal Theatre, with domes and Ancient Egyptian–style columns, stages concerts in an amphitheater. Nearby, the Menara Gardens, with a huge reflecting pool and mountains in the background, date to the 12th century, and El-Harti Park has fountains and a rose garden.Hotel location score
About this hotel
Adjacent to the Palais des Congrès event center, this upscale hotel is 3 km from bustling Jemaa el-Fnaa square and 4 km from scenic Majorelle Garden. It's 5 km from Marrakesh Menara Airport. …
Posh rooms provide free Wi-Fi, flat-screen TVs and air-conditioning, as well as tea and coffeemaking facilities, and balconies or terraces. Suites add separate living areas. A penthouse has a private open-air infinity pool.
Amenities include 4 restaurants and a trendy rooftop bar, plus 3 pools (2 heated), a spa and gardens. There's also a kids' club.
Health & safety
Enhanced cleaning
Physical distancing
Minimized contact
Increased food safety
Amenities
Popular amenities
- Pool
- Spa
- Wi-Fifree
- Parkingfree
Internet
- Wi-Fifree
- Wi-Fi in public areas
Policies & payments
- Smoke-free property
- Credit cards
- Debit cards
- Cash
Services
- Front desk24 hour
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeepingdaily
Parking & transportation
- Parkingfree
- Self parkingfree
- Valet parkingfree
- Electric vehicle charging stations
- Private car serviceextra charge
Accessibility
- Accessible
- Accessible elevator
Business & events
- Business center
- Meeting rooms
Languages spoken
- Arabic
- English
- French
- German
- Spanish
Bathrooms
- Private bathroom
- Bathtub in some rooms
- Shower
Food & drink
- Restaurant
- Bar
- Table service
- Room service24 hour
- Breakfastextra charge
- Breakfast buffet
Activities
- Bicycle rentalextra charge
- Boutique shopping
Children
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
Pools
- Outdoor pool
- Hot tub
Wellness
- Fitness centerfree
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
Pets
- Pet-friendlyextra charge
- Dogs allowed
- Cats allowed
Rooms
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar in some rooms